Frequently Asked Questions

 Some of the key changes to note are:

•  The maximum capacity of the CUBE is now set at 30 individuals. Check our online occupancy counter on our homepage to check where our capacity is at in real time.
• Customers must sanitize their hands upon entry to the building and when they return from exiting the gym to the washrooms or water fountain. Everyone is encouraged to sanitize their hands regularly throughout their climbing session. 
• Customers must give people extra space and be aware of others’ comfort levels

No problem! No prior experience is required! You can boulder for your first time. If you want to learn to climb on a rope you can take one of our Beginner Top Rope lessons. We have shoes and harnesses available for rent.

Bouldering is climbing above a crash mat without a rope. You can keep things safe by traversing close to the ground. If you go high up we recommend you have a spotter.

An individual who ensures that if someone falls when bouldering they fall safely. That they land on the crash mat and thier head is protected if necessary.

If you have your own equipment you can bring it. For bouldering you only need shoes and they can be rented for $5 (you can also just wear your clean runners, our only rule is no bare feet). For roped climbing you also need a harness and belay device which you can rent for $3 if you don’t have your own. We have ropes for lead climbing but feel free to bring your own. 

Climbers need to be a minimum of 5 years old. Our requirement for belayers is that they can only belay people up to 1.5 times their body weight.Youth aged 10 and under need to be under full adult supervision whether bouldering or belaying, and all youth aged 19 and under need to have a waiver signed by their parent or guardian.

No, at the moment spectators and supervisors are permitted, however you will still need to sign the facility waiver and check-in to comply with our COVID-19 policy. Due to our occupancy capacity, if we are at or near our limit we can only allow paying patrons inside our facility.

The belayer is the person who stays on the ground to hold the rope securely while the climber climbs the wall. This activity is called belaying and can be learnt by taking a lesson. See our lessons page for more details.

Anybody that wants to climb in the CUBE climbing gym on a rope must first show our instructors that they know how to belay safely. You must demonstrate that you know how to tie a figure-8, set up your belay device, check your partner, use appropriate communication and belay and lower safely. Even if you have passed belay tests in other gyms, our instructors need to see for themselves, for our insurance and liability. If all of this seems like a foreign language to you, you need to take our beginner belay lesson. Details can be found here.

No. We’re not covered by insurance to have people teach belaying that are not ACMG qualified CUBE instructors. They can take either the Beginner or Refresher lesson, or you can teach your friends at home.

We do have access to change rooms and showers.

We have two auto-belays as well as an exercise area you are free to use. In the exercise area, we have a tension board, campus board, various hang boards and weights.